Support Resources
Evisions provides several sources of support for IRIS users, including online help and user guides, release notes, and a support website where you can browse the Knowledge Base, participate in the customer community, or open a case with support.
Online Help
The IRIS Help serves as a reference guide for all of the features in the software. You can access the help by selecting Help in the menu.
Release Documentation
The Release Notes page contains information regarding the changes in all current and previous versions of IRIS.
User Guides and Additional Documentation
The online help for IRIS contains an end user guide and an administrator guide. The guides contain step-by-step instructions for the tasks performed by each role, providing an excellent mechanism for getting started with IRIS.
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Explains the process for completing surveys, including how to import data, review the survey form, create and complete tasks, and view reports based on survey data. |
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Guide for IRIS administrators that explains how to manage users and select the surveys that are active for your institution. |
Additional Resources
The Evisions Support Center contains links to additional support resources:
- HelpDesk - Technical support website where you can open a support case, or search the Knowledge Base.
- Knowledge Base - Answers to common questions.