Reason for Reprocess

Unlike the Reason for Process field in the Process Pending configuration, the Reason for Reprocess field in the Reprocess configuration is not filled in automatically.

There are many reasons a payment needs to be reprocessed. The printer ran out of paper before the job finished, someone spilled a cup of coffee on the checks before they were delivered, a payee accidentally ripped the check, etc.

Reason for Reprocess

A reason for reprocessing must be entered. This will appear in the audit reports available to administrators.

A benefit of using IntelleCheck is that you do not need to go through the void and re-issue process in Banner. You can simply go into IntelleCheck and reprint an exact copy of the original check or a file copy.

Enter a reason for the reprocess, choose the printer and file copy settings and then click the Process button to reprocess the payments.